Visual Issues

Overview

AI Visual Issues is a feature built on top of Session Replay. Once enabled, it uses AI to scan screenshots captured during user sessions and flag visual defects such as:

• Misaligned elements or overlapping UI
• Color variations that don’t match design spec
• Unexpected layout shifts or gaps
• Text overflow, clipping, or truncation
• Visual artifacts, noise, or anomalies

These issues get surfaced as Visual Issue events, which you can filter and inspect alongside normal session data.

How to Use

You need to have the Session Replay product enabled to be able to enable the AI Visual Issues feature. Once the feature is enabled, you follow these steps:

Step-by-Step

1. On the Session Replay list, use the new “AI Issues” filter to only show sessions flagged with AI issues including visual issues.

   
   

2. Open a session with flagged issues. Two ways to navigate:

   • Scroll through the event timeline to find the visual issue event.

   • Click the purple dot on the timeline to jump directly to the issue’s screenshot view.

   • Use the new AI issues filter, you can select “Visual Issues”

     
     

3. Viewing a Visual Issue event shows:

   • The exact screenshot where the issue was detected
   • A descriptive summary of the issue (e.g. “element misaligned by 4px”)

How It Works

• No instrumentation changes required - once enabled, existing session screenshots are routed to the visual analysis pipeline.
• Screenshots are passed through an AI model for analysis.
• When anomalies are detected, a Visual Issue event is emitted in the timeline at the same timestamp as the screenshot.
• The event payload includes descriptive text of the anomaly
• On the front end, UI surfaces let you filter and inspect these events alongside other session data.

Compatibility & Requirements

• Supported Platforms: All mobile platforms currently supported by Luciq (iOS, Android, React Native, etc.)
• Prerequisite: Session Replay must be enabled
• No SDK version upgrade needed (feature is server-side)

Limits & Quotas

• Per-account monthly cap: Up to 1,000 analyzed sessions
• Maximum visual issues generated per month: 1,000

Getting Access

• Beta / Invite-only: At present, the feature is available by invitation only.
• To request access:
  • Submit a request via Intercom / support chat
  • If you're an Enterprise customer, reach out to your customer success manager to be added to the waitlist.
• Once approved, the feature will be toggled on from the backend - no SDK changes are needed.