FreshDesk

Never miss an issue from your clients by receiving messages and feedback right inside your FreshDesk dashboard.

1

Enter your Site URL and API Key

To get your API Key, go to your FreshDesk profile and get the key from "https://{domain}.freshdesk.com/profiles/{user_id}/edit".

Create FreshDesk - Authenticate - 3.png

2

Choose the Assignee and details to forward

From here you can choose the Assignee. You can also choose which details get forwarded.

3

Test the integration

At this point, test your integration so that everything is working smoothly.

4

Finish setup

All done! Your integration is now set up and ready to go. From this final page, you can allow automatic forwarding (this can be reconfigured at any time).