To get your API Key, go to your FreshDesk profile and get the key from "https://{domain}.freshdesk.com/profiles/{user_id}/edit".
Create FreshDesk - Authenticate - 3.png
2
Choose the Assignee and details to forward
From here you can choose the Assignee. You can also choose which details get forwarded.
3
Test the integration
At this point, test your integration so that everything is working smoothly.
4
Finish setup
All done! Your integration is now set up and ready to go. From this final page, you can allow automatic forwarding (this can be reconfigured at any time).
