Funnels
Funnels let Mobile teams measure where users drop off and why. Customers can Build a funnel directly from the dashboard using any combination of user events, screens, or network calls. Because Luciq already captures this data continuously, funnels work retroactively, you don’t need to ship a new release or wait days to collect data, just define the funnel and see results immediately.
For every step in the funnel, Luciq surfaces the technical issues that affected users who dropped at that step (crashes, network errors, slow screens, frustration signals) alongside session replays of the dropped users themselves. The result is a clear understanding your user journeys and what to fix exactly to enhance funnel conversion rate
Creating a Funnel
1. Open the Funnels page
Navigate to Funnels from the left sidebar. You'll see a list of all existing funnels with their key metrics at a glance: user count, conversion rate, drop-off rate, and median completion time.
2. Click "Create funnel"
Click the Create funnel button in the top-right corner to open the funnel builder.
3. Name your funnel
Give your funnel a descriptive name that reflects the user journey you're analyzing, for example: Checkout Flow or Onboarding – New Users.
4. Define your funnel steps
Each step represents a point in the user journey. For every step, choose a step type and then select the specific event:
Events
Custom user events you can send using an API
Screens
Screen visits, identified by screen/activity name
Network
Network endpoints fired
You can mix step types within the same funnel. For example, a checkout funnel might combine a screen visit (HomepageActivity) with a network call (POST /api/checkout) and a custom event (purchase_confirmed).
5. Create
Click Create to save your funnel. Luciq will immediately process historical session data and display results.
Understanding the Funnel Details Page
Clicking on any funnel opens its details page, which is organized into three sections.
Summary
The summary card gives you an at-a-glance health check of the funnel:
Count: total number of users who entered the funnel
Conversion: percentage who completed all steps
Drop-off: percentage who did not complete the funnel
Sessions breakdown: a segmented bar showing how drop-off sessions are classified:
🔴 Crashing sessions: user experienced a crash
🟠 Frustrating sessions: session was slow or encountered errors
🔵 Tolerable sessions: some friction but within acceptable thresholds
🟢 Satisfying sessions: smooth experience, might be voluntary abandonment
Median completion time: p50 time to complete the funnel end-to-end
Trends
Two charts give you a time-series view of funnel health over your selected date range:
Conversion rate: how your conversion rate has moved over time, useful for spotting regressions after a release
Funnel volume: the number of users entering the funnel over time
Funnel Steps
A bar chart showing the number of users at each step. The drop-off percentage between consecutive steps is shown between each bar, making it immediately clear which step is the biggest source of abandonment.
Clicking on any step bar opens the Step details panel.
Issues
A list of all issues that happened from the first step till the last step. This includes all the issues captured by our SDK like crashes, hangs, force restarts, visual issues, bugs, networks..
Session Replay
A list of all session replays that happened throught the funnel, you can filter the page by frustrating sessions and look at the replays
Dimensions Table
The Dimensions table breaks down funnel performance by segment, helping you spot whether a drop-off is widespread or isolated to a specific slice of your users. Switch between three tabs (App version, Device or OS Version)
Debugging Drop-offs in a specific step
When you click on a specific step in the funnel chart, a Step details panel slides in from the right. This panel surfaces the all the issues that occurred during that step, the performance and stability problems most likely responsible for the drop-off.
The Panel also surfaces the session replays for the users that dropped off before this step in the funnel
Using Funnels with the Luciq MCP
The Luciq MCP gives your AI assistant full read and write access to Funnels, so you can analyze and manage them through natural language without opening the dashboard.
What you can ask
Understanding drop-offs:
"Where are users dropping off in the Checkout funnel?"
"Why are users dropping off at Step 2?"
"What issues are impacting conversion in the Onboarding funnel?"
Getting fix recommendations:
"What should I fix to improve conversion in the Checkout funnel?"
The MCP will pull the relevant issues, session data, and performance signals automatically, and surface the highest-impact problems to address.
Managing funnels:
"Create a funnel called Booking Flow with these three steps: BookingScreen, POST /api/booking, booking_confirmed event"
"Update the Checkout funnel to add a step for the payment screen"
"Delete the test funnel"
Why this matters
Traditional funnel tools require you to open the dashboard, navigate to the funnel, identify the drop-off step, and then separately search for related issues. With the Luciq MCP, your AI assistant can complete this entire investigation in a single conversation, from spotting the problem to surfacing the fix, giving your team faster time-to-resolution on conversion issues.
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