> For the complete documentation index, see [llms.txt](https://docs.luciq.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.luciq.ai/organization-settings/billing/license-entitlements-and-restrictions/legacy-license-entitlements-and-restrictions.md).
# Legacy License Entitlements and Restrictions
Effective starting July 22, 2026 for Enterprise deals on legacy (stitched-session) pricing
This page describes Luciq's license entitlements, restrictions and definitions for Luciq Enterprise customers on legacy pricing, where usage is charged based on Stitched Sessions. See the glossary below if any word is unclear.
For more information on the licensing terms please see [luciq.ai/terms](https://www.luciq.ai/terms)
### Glossary
| Term | Definition |
| ----------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Account | Container for your Apps, Users, and Data in Luciq. |
| App | One mobile application bundle ID connected to Luciq. |
| User | A user who downloaded your App, whether the user opted in or out of analytics sharing. |
| Foreground Session | One instance of a User running the app for at least one second where it is visible on screen. |
| Background Session | A Session generated while the App runs in the background without being visible on screen (e.g., location tracking, background sync, push handling). |
| Stitched Session (Billable Session) | The unit of billable usage. A Stitched Session groups consecutive foreground Sessions of the same User into a single billable session: if a new Session starts within the session timeout (30 minutes by default) of the User's last foreground activity, it is stitched into the current Stitched Session; otherwise, it starts a new Stitched Session. Only foreground Sessions count toward Stitched Sessions. |
| SDK (Software Development Kit) | The Luciq library you embed in your App to collect telemetry such as crashes, performance data, and user feedback. |
| Telemetry | Data automatically sent from the SDK to Luciq, including session counts, crashes, and performance metrics. |
| Trace | A timed performance span such as a screen load or network call. |
#### 1) What You Are Buying?
This section summarizes what your license includes and how usage is measured. As part of your license, you purchase a **contracted number of Stitched Sessions per month** for any of the following products:
1. Bug Reporting
2. Crash Reporting
3. Application Performance Monitoring (APM)
4. Session Replay
5. Surveys
6. Rollout management
7. App Ratings and Reviews
#### 2) Stitched Session Definitions and Entitlements
Here's how we define and measure usage across users and sessions, and how that translates into your entitlements.
#### How we calculate Stitched Sessions?
* **Pre-purchase:** We use third-party app-store analytics (e.g., Sensor Tower) to estimate your monthly session volume and determine the appropriate Stitched Session tier.
* **Post-onboarding:** We use Luciq SDK telemetry from your app to measure your actual Stitched Sessions.
Stitching is performed by the SDK: consecutive foreground sessions separated by less than the session timeout (30 minutes by default) are merged into one Stitched Session. Your monthly billable usage is the count of Stitched Sessions across all your Apps.
#### Foreground and Background Sessions
Your license includes capture of all foreground sessions, which count toward your Stitched Sessions. Background session capture is included only when listed on your Order Form — it is priced separately and is not part of the standard license.
#### 3) Team Members and Apps Limits
Legacy pricing includes a **limit on the number of team members** and a **limit on the number of Apps**, both defined per customer in your Order Form. You may add additional members or Apps beyond your contracted limits for a fee at any time.
#### 4) Platform Entitlements
Purchase of the Luciq Platform entitles you to:
* Apps up to your contracted limit (defined per customer)
* Unlimited available integrations
#### 5) Usage Entitlements
{% hint style="info" %}
* This section defines what each product includes and the limits associated with them. You only receive access to products listed on your Order Form.
* If your Order Form specifies different retention for any product, your Order Form takes precedence.
* Need longer retention? Data retention can be extended by request. Please [contact our Sales team](https://www.luciq.ai/request-demo).
{% endhint %}
#### Standard data retention
Use this section as the default retention snapshot for this version. The detailed per-product retention remains listed under each product below.
| Data Type | Enterprise Tier |
| ---------------------------------------------------------------------------------------------------------------------------- | ------------------ |
| [Bugs/Issues](/organization-settings/billing/license-entitlements-and-restrictions.md#bug-reporting) | 365 days |
| [Crash Reports](/organization-settings/billing/license-entitlements-and-restrictions.md#crash-reporting) | 180 days |
| [APM Events](/organization-settings/billing/license-entitlements-and-restrictions.md#application-performance-monitoring-apm) | 60-90 days |
| User Sessions | 365 days |
| Chats/Communication | 365 days |
| [Survey Responses](/organization-settings/billing/license-entitlements-and-restrictions.md#surveys) | 180 days |
| Feature Requests | 180 days |
| Aggregated Metrics | 180-397 days |
| Logs | 2 months (default) |
#### Crash Reporting
What you get with Luciq's Crash Reporting, including event limits, retention, and dashboard performance guarantees.
| Item | Value |
| ------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Event allowance | Luciq supports unlimited events, constrained only by the following rate limits (requests/min/app):
- Crashes: 3,000
- ANR Errors: 2,000
- Non-Fatal Errors: 2,000
- Force Restarts: 2,000
- App Hangs: 2,000
|
| Non-fatal allowance | Your license includes a monthly non-fatal event allowance of 5% of your contracted Stitched (Billable) Sessions. Example: an order form with 30M Stitched Sessions/month includes up to 1.5M non-fatal events per month. |
| Crash-group cap | 5,000 groups in the dashboard list |
| Pattern search | Up to 1,000 values returned |
| Data retention | - Fatal Crashes: 6 Months
- App Hangs: 6 Months
- ANRs: 6 Months
- Non-Fatals: 1 Month
- dYSM & Mapping Files: 90 Days if not used
|
| Crash Sync timing | Crashes are sent on the next app launch (i.e., when the user reopens the app). |
#### **Crash Filter Limits**
| Filter | Limit |
| ------------------- | ----- |
| App versions | 400 |
| Devices | 300 |
| Operating systems | 150 |
| Current views | 300 |
| Feature flags | 4000 |
| User-attribute keys | 100 |
#### **Log limits per crash occurrence**
Limits are configurable; these are the default limits. Logs are retained for **2 months by default**.
| Platform | Console Logs | Luciq Logs | Network Logs | Network Request Size |
| -------- | ------------ | -------------------------- | ------------ | -------------------- |
| iOS | 500 lines | 1000 lines, 500 chars each | 100 entries | 10KB |
| Android | 700 lines | 1000 lines, 500 chars each | 100 entries | 10KB |
#### **Stacktrace limits per crash**
Limits are configurable; these are the default limits.
| Platform | Stacktrace Frames | Background Threads |
| -------- | ----------------- | ------------------ |
| iOS | 50 lines/frames | No limits |
| Android | 100 lines/frames | 200 threads |
#### Bug Reporting
Details of what's included in Bug Reporting, including allowances, and retention.
| Item | Value |
| ------------------------- | ---------------------------------------------------------------------------------------------------------- |
| Event allowance | Unlimited bug reports, subject to the general rate limit for non-critical events (30,000 requests/min/App) |
| Data retention | 365 days |
| Bug Reporting Sync timing | Bugs are sent in real time. |
#### **Log limits per bug**
Limits are configurable; these are the default limits. Logs are retained for **2 months by default**.
| Platform | Console Logs | Luciq Logs | Network Logs | Network Request Size |
| -------- | ------------ | -------------------------- | ------------ | -------------------- |
| iOS | 500 lines | 1000 lines, 500 chars each | 100 entries | 10KB |
| Android | 700 lines | 1000 lines, 500 chars each | 100 entries | 10KB |
#### Application Performance Monitoring (APM)
This section outlines APM limits, including supported event types, rate limits, and data retention.
| Item | Value |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Event allowance | Unlimited traces (app launches, screens, networks, hangs, screen rendering).Ingest shares the 2,000,000 requests/min/App pool with other non-critical events. |
| Data retention | 8 Weeks |
| APM Sync timing | Session data is synced every 6 hours, but only after the user reopens the app. |
#### **Group limits per metric**
Limits are configurable; these are the default limits.
| Platform | Network | Flows | Screen Loading | Screen Rendering | Webviews |
|---|
| iOS & Android | 10,000 URL Groups | 10,000 Flows | 500 Screens | 500 Screens | 500 Webviews |
#### Session Replay
What's included in Session Replay usage, including ingestion limits, retention periods, and dashboard guarantees.
| Item | Value |
| -------------------------- | ----------------------------------------------------------------------------- |
| Event allowance | Unlimited sessions, rate-limited at 6,000 requests/min/App |
| Data retention | 4 weeks |
| Session Replay Sync timing | Session data is synced every 6 hours, but only after the user reopens the app |
#### Surveys
What's included in Surveys usage, including ingestion limits, retention periods, and dashboard guarantees.
| Item | Value |
| ------------------- | ---------------------------------------------------------- |
| Event allowance | Unlimited Surveys, rate-limited at 35,000 requests/min/App |
| Data retention | 365 days |
| Surveys Sync timing | Surveys are sent in real time. |
#### Rollout Management
What's included in Rollout Management usage, including ingestion limits and retention periods.
| Item | Value |
| --------------- | ------------------ |
| Event allowance | Unlimited Rollouts |
| Data retention | No Data Retention |
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.luciq.ai/organization-settings/billing/license-entitlements-and-restrictions/legacy-license-entitlements-and-restrictions.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.