Support Tools Integration

Pass a Luciq session replay link from your KMP app into a help-desk ticket or chat, and use setSyncPredicate so only relevant sessions upload.

Session replay links can be used with your support or help-desk tools. Get the current session replay URL with SessionReplayKmp.getSessionReplayLink() and pass it to your support flow (e.g. attach to a ticket, send in chat, or open in your dashboard).

Kotlin

scope.launch {
    SessionReplayKmp.getSessionReplayLink().collect { url ->
        url?.let { shareWithSupport(it) }
    }
}

Use setSyncPredicate so only relevant sessions (e.g. with crashes or errors) are uploaded, then share the link from your app or backend with your support team. For deep links or in-app chat, integrate the link into your existing support tool APIs.