# FreshDesk

{% stepper %}
{% step %}
**Enter your Site URL and API Key**

To get your API Key, go to your FreshDesk profile and get the key from "https\://{domain}.freshdesk.com/profiles/{user\_id}/edit".
{% endstep %}

{% step %}
**Choose the Assignee and details to forward**

From here you can choose the Assignee. You can also choose which details get forwarded.
{% endstep %}

{% step %}
**Test the integration**

At this point, test your integration so that everything is working smoothly.
{% endstep %}

{% step %}
**Finish setup**

All done! Your integration is now set up and ready to go. From this final page, you can allow automatic forwarding (this can be reconfigured at any time).
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.luciq.ai/product-guides-and-integrations/integrations/freshdesk.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.