User Identification

Luciq helps you better identify the bug reports or feedback you get by associating a user's identity to them.

User Email and Name

If you already have a user's name and email, you can pre-fill the email field in the bug, feedback, and question reporting flow. The user will then be identified in all reports (bugs, improvements, questions), crashes, surveys, and feature requests.

An example of a pre-filled email field in the bug reporting form.

Ideally, this API should be called as soon as a user logs into your app.

Kotlin

Luciq.identifyUser({user_name (optional)}, {user_email (optional)}, {id (optional)})

Java

Null Values

If both the email and ID parameters are empty or null, the user will not be identified, and the SDK will through an error.

User Data

You can also add additional data about your users. This API is best used for dumping large amounts of data. Each call to this method overrides the user data to be attached. The maximum length of the string is 1,000 characters.

Kotlin

Luciq.setUserData("User data")

Java

Logout

When a user logs out, the following API should be called. Calling logOut will reset the value of the email and name previously set. It will also remove any currently set user attributes, user events, user chats, and user data.

Kotlin

Luciq.logoutUser()

Java

Logout only when user is identified

Please note that if the user is currently not identified using the identifyUser API, the logOut method will have no effect.